Our Philosophy and Values
Our success is built on true partnership with our people, clients, suppliers and the community. We pride ourselves on innovation, personal service and cost-effective advice we provide to our valued clients.
Mission
YYZ Travel American Express is dedicated to providing complete client satisfaction with integrity, and to creating innovative ways to develop and distribute travel services and information.
Vision
By partnering with our people, clients, suppliers, and the community, we have a unique combination of applied technology, excellence, personal service, and cost-effective advice to our valued clients.
Values
At YYZ Travel American Express, we are committed to our people and our clients. Our long-term success is based on our unique culture and the values we all share:
Our clients and customers always come first. Clients are our first priority. We work with our clients to better understand their needs and to create solutions that fit their travel and business needs.
Excellence and quality must happen every day. Exceeding our clients' expectations is business as usual. We work to be the very best - for our company and ourselves.
We treat our people with respect and dignity. The environment at YYZ Travel encourages our people to develop and achieve their personal and professional goals. We value our team's diversity of ideas, experiences, and backgrounds, and regard them as our primary competitive advantage.
Integrity is more than just a word. We demonstrate the highest ethical standards in our business practices and social interaction.
Teamwork happens at every level. We are interdependent and we will continue to cooperate for the good of the whole. We will work together so the effect is greater than the sum of our individual efforts.
We are good citizens in our communities. We support and endorse a variety of non-profit organizations and community service efforts. Our people work together to contribute towards the social good, within the company and among the community.