All flights scheduled to depart have been cancelled and Zoom's aircraft have been grounded.
Both Zoom Airlines Inc and Zoom Airlines Ltd, the Canadian and UK airlines, will be filing for insolvency proceedings in their home countries today.
For customers who have future travel plans involving a Zoom flight for which reservations and payment have been made, you should refer to your credit or debit card company to apply for a refund.
-Taken from flyzoom.com August 28th 2008 16:22
YYZ Travel Inc. suggests for stranded passengers, that they repurchase their return flight home, and upon arrival take the necessary action to report and claim to TICO (Travel Industry Council of Ontario) for reimbursement.
Passengers and/or travel agents may contact TICO to request a claim form at
1-888-451-8426 or (905) 624-6241 or email tico@tico.ca
Below are some details of other airlines who operate the same or similar routes to those flown with Zoom in the hope that this may assist you in making alternative travel plans to replace the flights that you had booked with Zoom.
Air Canada
Air France
Air New Zealand
Air Transat
Alitalia
British Airways
United Airways
Virgin Atlantic
At this time we have no further details, however we will keep you up to date with any changes and/or additional information.