Privacy Policy

CONFIDENTIALITY AND PRIVACY POLICY

Respect of our customers’ privacy is of utmost concern to YYZ Travel Group. YYZ Travel Group never sells the names of individual customers or any other information drawn from their personal profiles to third parties. All direct communication between you and YYZ Travel Group (whether by e-mail, facsimile, telephone or postal mail) remains confidential. For the purposes of reserving your trip and processing the transaction related thereto, however, we do require certain basic personal information.
When you reserve or purchase travel services through YYZ Travel Group, we may be required to transmit such information (including your name and address) about you and your purchase to booking/payment processing partner(s), the tour operator, the air carrier or any other travel product or service provider involved; this step is essential to the processing of the transaction. While YYZ Travel Group makes every effort to ensure respect of your privacy, you understand that for the purpose of verifying the above-mentioned information, YYZ Travel Group may choose to disclose it to a third party assigned the task of verifying and/or corroborating the information provided as part of your file.